Repairs, replacement, and service
AppleCare+ covers repairs or replacement — including parts and labor — by Apple-authorized technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your headphones.
Every set of AirPods, Beats earphones, and Beats headphones comes with one year of hardware repair coverage and up to 90 days of complimentary support. Extend your coverage with AppleCare+ for Headphones — including unlimited incidents of accidental damage protection. You’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.
Apple-certified service and support
Priority access to technical support¹
Coverage for unlimited incidents of accidental damage protection²
Battery service³
AppleCare+ covers repairs or replacement — including parts and labor — by Apple-authorized technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your headphones.
Get one-stop service and support from Apple experts.
Take your headphones to an Apple Authorized Service Provider.³
Add AppleCare+ when you purchase headphones online or in the store.
Add to your headphones purchaseAdd AppleCare+ within 60 days of your headphones purchase at select Apple Authorized Service Providers.⁴
We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.